- General Information
- No refunds will be issued for this event, please consider purchasing registration insurance.
Register with peace of mind knowing you can recover 100% of your registration cost plus fees If you cannot attend the race for a number of reasons, including covered injury, illness, traffic accidents, and more.
Registration insurance is available at the time of registration.
Coverage can not be added after a registration has been purchased.
- How does a consumer file a refund request?
- Filing a refund request with RegShield is easy. We recommend selecting the “File A Refund Request” at the bottom of the confirmation email. Alternatively, visit www.requestmyrefund.com/fanshield/refund
For the best experience, it is recommended that a desktop or laptop computer, rather than a mobile device, be used when filing a refund request.
To qualify for a reimbursement (U.S.) or refund (International), all requests require supporting documentation as proof that the covered reason (“peril”) occurred. Required documentation is determined by the peril for which the consumer filed. For example, a doctor’s note would be required for a refund request relating to accident or illness. If a refund request is filed for a covered peril and contains the correct documentation, the refund will be approved, and the consumer will be reimbursed for the covered amount on their plan.
- How long is the refund request process?
- Once a refund request and appropriate documentation is submitted, the process takes approximately 5-7 business days.
- How long does a consumer have to file a refund request?
- For a domestic plan, the refund process must be initiated within 30 days of the first occurrence of a covered reason. For an international plan, the refund request must be made within 45 days of the event.